Peace of mind
Delicate liability cover
We have got you covered, literally. Every shipment in our care is protected by our liability coverage. If your goods are damaged in transit, we take full responsibility.
Full responsibility for goods damaged in our care.
Our claims process is quick, transparent, and hassle-free. Even for same-day courier services, there are no runarounds, ever. You ship with confidence, and we stand behind every delivery.
What is covered
Cover built for perishables
Because perishables are all we carry, our cover is designed around them. Every booking in our care is protected from pick-up to drop-off.
Good to know
Liability cover applies to goods damaged while in our care during transit. For full terms, including any limits and exclusions, see our terms and conditions or ask your account manager.
Read the terms and conditionsIf something goes wrong
How a claim works
Let us know
Contact your account manager or message us on WhatsApp as soon as you notice an issue with your delivery.
Share the details
Send through your booking reference and a few photos of the goods so we can assess what happened.
We make it right
We review quickly and resolve transparently. No runarounds, no drawn out back and forth.